Privacy Policy

1. Data Controller

DARUM GROUP LLC (Michigan, USA) is the data controller responsible for the collection and processing of your personal data through DARUM Labs systems.

Contact: support@darumgroup.com

2. Information We Collect

We collect the following categories of information:

Identity Information

• Name, email address, company name, and job title
• Account credentials and authentication data

Usage Information

• System interaction logs and feature usage patterns
• Session duration and frequency of use
• Content created, uploaded, or processed through DARUM Labs systems

Technical Information

• IP address, browser type, and device information
• Operating system and device identifiers
• Referral source and pages visited
• Timestamps and interaction metadata

Communication Information

• Support inquiries, feedback, and correspondence
• Preference data for communications and notifications

3. Purpose of Data Collection

We collect and process your information for the following purposes:

• System Operation: To provide, maintain, and improve DARUM Labs systems
• Analytics: To understand usage patterns and system performance
• Security: To detect, prevent, and address fraud, abuse, and security incidents
• Communication: To respond to inquiries and send service-related notifications
• Compliance: To comply with legal obligations and enforce agreements
• Product Development: To develop new features and improve existing functionality

4. Legal Basis for Processing

We process your data based on:

• Your consent to these Terms and Privacy Policy
• Legitimate business interests (system operation, security, analytics)
• Contractual necessity (to provide services)
• Legal compliance and regulatory obligations

5. Data Retention

We retain your personal data for as long as necessary to:

• Provide DARUM Labs services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting support@darumgroup.com, subject to legal retention requirements.

6. Data Sharing and Third-Party Processors

We do not sell, trade, or rent your personal data to third parties.

We may share data with:

• Cloud Infrastructure Providers: Amazon Web Services, Google Cloud, or similar providers for system hosting and storage
• Analytics Providers: Tools for understanding system usage and performance
• Payment Processors: Stripe or other payment providers (if applicable to your product)
• Legal Authorities: When required by law or to protect our rights

All third-party processors are contractually bound to protect your data and use it only for specified purposes.

7. Data Security

We implement industry-standard security measures, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection

However, no security system is impenetrable. We cannot guarantee absolute security.

8. User Rights

You have the right to:

Access

Request a copy of your personal data and how it is being processed.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data, subject to legal retention requirements.

Portability

Request your data in a structured, commonly used format.

Opt-Out

Opt out of non-essential communications and analytics tracking.

To exercise these rights, contact support@darumgroup.com with your request and verification of identity.

9. Cookies and Tracking

DARUM Labs uses cookies and similar tracking technologies to:

• Maintain user sessions and authentication
• Analyze system usage and performance
• Improve user experience
• Prevent fraud and abuse

See our Cookie Policy for detailed information about cookie types and management options.

10. International Data Transfers

DARUM Labs systems are operated in the United States. Your data may be processed and stored in the US, which may have different data protection laws than your country of residence. By using DARUM Labs, you consent to data processing in the United States.

11. Children's Privacy

DARUM Labs systems are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware of data collection from a minor, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to this page. Continued use of DARUM Labs systems constitutes acceptance of updated policies.

13. Contact and Data Protection Officer

For privacy inquiries, data subject requests, or concerns:

Email: support@darumgroup.com

Mailing Address:
DARUM GROUP LLC
Michigan, USA